sbio

The Grand’s Feedback Method

Giving feedback is an act of trust and confidence. When done well it can deepen your relationship with your colleague and enable your team to realize their potential.

First, we’ll help you figure out exactly what to say by creating a script using the SBIO framework ( Situation, Behavior, Impact, Opportunity). From there we’ll help you deliver feedback in the right context.

Situation

Their name

I have some feedback about the

Meeting or event name

that took place on

Day

Behavior

I noticed that

Describe a specific behavior you observed. Be objective.

What type of feedback do you want to give on their behavior?

Reinforcing feedback helps someone become more aware of a productive behavior.

Developmental feedback helps someone notice an opportunity to improve a specific behavior.

Impact

As a result,

Describe result

How did it feel for you?

Opportunity

There's an opportunity here to

Suggest an opportunity

How can I encourage you in this area?

Here's what you can say, give it a try:

Sorry, there is a problem.

Next, we'll send you this script and a step-by-step guide for delivering feedback in the right context.

Thank you!

Now that you know how to give meaningful feedback, we encourage you to share this tool with your team so you can receive meaningful feedback too!